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Practical guides for photo capture, generation, plans and Credits, retries, and downloads.

13 articles

Photo guidance

What kinds of product photos work best?

4 min read

Single-View photo tips

3 min read

How to capture Multi-View photos

5 min read

Generation and queueing

Queued, Generating, Ready, Failed: statuses explained

3 min read

How long does generation usually take?

2 min read

How to cancel a queued request

2 min read

Plans and Credits

How Credits work

4 min read

Compare Starter, Growth, and Scale

3 min read

What the Free Trial includes

2 min read

Retries and Credit Refunds

How the Free Retry works

3 min read

Requesting a Credit Refund

4 min read

Downloads and retention

Lightweight vs. Full-quality GLB

3 min read

How long are models stored?

2 min read