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Practical guides for one-photo capture, generation, Credits, technical failures, downloads, and retention.

11 articles

Photo guidance

What kinds of product photos work best?

4 min read

Single-View photo tips

3 min read

Generation and queueing

Queued, Generating, Ready, Failed: statuses explained

3 min read

How long does generation usually take?

2 min read

How to cancel a queued request

2 min read

Plans and Credits

How Credits work

4 min read

Compare Starter, Growth, and Scale

3 min read

What the Free Trial includes

2 min read

Retries and Credit Refunds

Requesting a Credit Refund

4 min read

Downloads and retention

Lightweight vs. Full-quality GLB

3 min read

How long are models stored?

2 min read